Hi! I am your Join UP! Pocket Guide!
My main goal is to make your stay as comfortable and easy as possible. I will answer any questions you may have during your vacation and provide you with all the necessary information. 🙂
You can easy reach me in your phone or tablet, wherever there is an internet connection. I am here to help!
Join UP! Pocket Guide.
That's what we strive for when organizing our trips, that's why we present the "Join UP! Pocket Guide" project. This is a professional assistant who will communicate with you during the entire trip, everyday from 9:00 a.m. to 9:00 p.m. The guide will help you solve various questions - from providing emergency contacts to choosing an excursion. And you will be able to communicate with the guide in your native* language!
What are the functions of "Join UP! Pocket Guide"?
- It will help you find all the necessary contacts so that you can effectively solve a sudden situation.
- Answers to the most frequently asked questions before the trip: what time you can check in and check out at the hotel, where to find the flight number, what are the baggage weight restrictions.
- Will provide detailed information about excursions.
- Our guides advise in their native language: Latvian, Lithuanian, Estonian and English.
- You will be able to communicate with the guide in a separate "Telegram", "Messenger", "Viber", "WhatsApp" or "Instagram" channels. This option is available everyday from 9:00 a.m. to 9:00 p.m. After 9:00 p.m. consultants working on the hotline will be able to communicate with you in English.
How does "Join UP! Pocket Guide" work?
Choose the login method that is convenient for you:
Scan the QR code on the voucher
or
Follow the link on the website
Press the button "Start a conversation" and choose the method of conversation that is convenient for you:
FAQ (Frequently Asked Questions)
or
Chat online with a personal Join UP! Pocket Guide